Mond Terms and Conditions

Welcome to Mond. These Terms and Conditions govern your use of our website and services. By registering an account with us, you confirm that you have read, understood, and agree to be bound by the terms set out below. If you do not agree with any part of these terms, you must not use our platform.

About Our Casino

Mond is owned and operated by Wild Blackfin Limited SRL, a company registered in Costa Rica under registration number 3-102-916426, with its registered address at Avenidas 8 & 10, Calle 39, LY Center, 11501, San Jose, Costa Rica. Payments on our platform are processed by our payment agent, Slotvision Limited, registered in Cyprus under number HE 395559. We operate under a licence issued by the Anjouan Gaming Board, licence No. ALSI-202601043-FI2, issued on 16 September 2025. At Mond, we provide our services to players across Europe, the Nordics, Canada, Australia, Brazil, Switzerland, Poland, Portugal, Germany, Spain, France, and Finland, and our site interface is available in seven languages, including English, Spanish, German, Finnish, French, Portuguese, and Norwegian.

Eligibility to Play

You must be at least 18 years of age to register an account with us. We reserve the right to request proof of age at any time and to suspend accounts until such verification is provided. Registration is not permitted for residents of a number of restricted jurisdictions, including Belarus, Russia, the United Kingdom, the United States of America, Italy, Cyprus, and several other countries listed in our compliance policy. It remains your responsibility to ensure that online gambling is legal in your country of residence before using our services. We do not permit the use of VPNs or similar tools to circumvent these restrictions, and any account found to be in breach of this rule will be closed.

Account Registration

To use our services, you must create a single personal account. Our casino does not permit duplicate accounts, and we reserve the right to close any additional accounts we detect, along with any associated funds. When you register with Mond, we require accurate and complete personal information, and you agree to keep this information up to date. Our team may request identity verification documents at any stage, including a copy of your identification document, proof of address, or a utility bill. Source of wealth and source of funds documentation, along with political exposure status, may be requested where cumulative deposits exceed 10,000 USD.

Currencies and Payments

We support a range of fiat currencies, including EUR, USD, CAD, AUD, CHF, NOK, PLN, and BRL, as well as cryptocurrencies such as BTC, ETH, LTC, XRP, USDT, USDC, TRX, BNB, SOL, DOGE, and XMR. Crypto deposits are converted into your account's fiat currency and converted back upon withdrawal. Minimum deposit amounts vary by method, generally starting from 20 EUR or its equivalent. We do not charge deposit fees, though crypto transactions carry the applicable network fee.

Deposits and Withdrawals

Our deposit methods include Visa, Mastercard, Skrill, Neteller, Jeton, MiFinity, Revolut, Interac, PIX, Blik, MB Way, and several others, alongside a wide selection of cryptocurrencies. Please note that Skrill, Neteller, Revolut, Blik, MB Way, and several other methods are deposit-only and cannot be used for withdrawals. We process withdrawals only to the original account or payment method used for the deposit; where this is not possible, funds are returned in accordance with anti-money laundering requirements.

Withdrawal limits apply per transaction, per week, and per month, and wins of 20,000 EUR or more are paid out in instalments. All deposits must be wagered at least once before a withdrawal can be requested, and we may, at our discretion, apply a rollover requirement of up to x5 the deposit amount. A charge of 20% may apply if this rollover has not been completed. Identity verification is always required for large withdrawals or for any withdrawal involving funds that were not used for wagering.

Bonuses and Promotions

At Mond, we offer a welcome package across your first two deposits, claimed using a promo code entered before each deposit. Our first deposit bonus offers 100% up to 500 EUR with no wagering requirements, using promo code WELCOME100, while the second deposit bonus offers 50% up to 1,000 EUR with promo code SECOND50. Both bonuses are sticky and non-withdrawable, and are forfeited if a withdrawal is requested while a bonus is active. Bonuses must be claimed consecutively; skipping a stage results in forfeiture of any related winnings, and bonuses are not available on crypto deposits.

While a bonus is active, we apply a maximum bet limit of 3 EUR per round, and certain game types, including jackpot games, table games, video poker, virtual games, live casino, and sportsbook events, are restricted. Gamble features, bonus buy, free spins buy, and bonus hunting are forbidden while any bonus remains active. A bonus stays active until a withdrawal is processed or your balance falls to 1 EUR, and any bonus winnings must be withdrawn within 30 days of issue. We also run Daily and Sunday Cashback promotions, ongoing tournaments, Slot Races, the Foxi Leaderboard Tournament, and challenges on selected slots offering fixed cash prizes for specific multiplier wins.

Loyalty and VIP Program

Our Loyalty Program rewards continued play with progressively better cashback and level-up rewards as you climb through the levels. Reaching VIP Gold status grants entry into our VIP Club, where a dedicated casino host will contact you with a tailored benefits package, including improved instant, daily, weekly, and monthly cashback, Lossback after a deposit is played down to zero, and priority support.

Responsible Gaming

We are committed to promoting responsible gaming across our platform. We offer deposit limits, with reductions taking effect immediately and increases applied after a 24-hour delay to allow for reflection. We also provide Take a Break and self-exclusion tools, which apply across all of our brands, and reopening an account is not possible until at least 24 hours after the request has been made.

Customer Support

Our support team is available 24/7 via live chat, and you can also reach us by email at support@Mond Casino.com, or through our Telegram and Instagram channels. Support is currently offered in English. Should you have a complaint, it must be submitted in writing within 90 days of the incident occurring. If unresolved, complaints can be escalated to EADR Ltd as our alternative dispute resolution provider, and subsequently to the Anjouan Gaming Commission, no earlier than 7 days and no later than 6 months after the issue arose.

Dormant Accounts

If your account remains inactive for six consecutive months with no transactions, we reserve the right to apply an administration fee of 5 EUR per month until the account is reactivated or the balance is depleted.

Changes to These Terms

We reserve the right to amend these Terms and Conditions at any time to reflect changes in our services, regulatory requirements, or operational practices. Continued use of our platform after any such changes constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed of any updates.

Contact Us

If you have any questions regarding these Terms and Conditions, our bonus policies, or your account, please do not hesitate to contact our support team at support@Mond Casino.com. We are here to help ensure your experience with us remains fair, transparent, and enjoyable.